Privacy & Cookie Policy

At Shipeze Exim (SMC-Private) Limited, we value your privacy and are committed to protecting your personal and business information. This policy explains how we collect, use, and safeguard your data when you interact with our company, whether through our website, email communication, or direct business transactions.

1. Information We Collect

We may collect the following types of information from clients, visitors, and partners:

  • Business & Contact Details – name, company name, email, phone number, address.
  • Order & Transaction Details – product preferences, purchase history, invoices, and payment records.
  • Website Usage Data – IP address, browser type, location, and pages visited (for website visitors).
  • Communication Records – inquiries, quotations, and correspondence with our team.

2. How We Use Your Information

Your information is used only for legitimate business purposes, such as:

  • Processing orders, quotations, and deliveries.
  • Responding to inquiries and providing customer support.
  • Sending updates on products, offers, and services (if you have opted in).
  • Improving our website, services, and client experience.
  • Fulfilling legal and regulatory obligations.

We do not sell, trade, or rent your personal or business information to third parties.

3. Data Security

  • We implement strict technical and organizational measures to secure your information against unauthorized access, misuse, or disclosure.
  • All sensitive financial transactions are conducted via secure banking channels only.
  • Access to client data is restricted to authorized staff members.

4. Cookies Policy

Our website, shipezeexim.com, may use cookies to enhance your browsing experience.

  • What are Cookies? Small text files are stored on your device when you visit our website.
  • How We Use Cookies:
    • To improve website functionality and navigation.
    • To understand visitor behavior and optimize user experience.
    • To store preferences for returning users.
  • Managing Cookies: You can disable cookies in your browser settings, but some website features may not function properly without them.

5. Sharing of Information

We may share data with:

  • Service Providers (e.g., logistics partners, IT support, payment processors) are strictly for fulfilling business needs.
  • Legal Authorities, if required by law, regulation, or court order.

6. Your Rights

As a client or website user, you have the right to:

  • Request access to your stored information.
  • Ask for corrections to inaccurate or outdated data.
  • Request deletion of your data (where legally possible).
  • Opt out of marketing communications at any time.

7. Data Retention

  • Business records are retained for as long as necessary to fulfill contractual and legal obligations.
  • Non-essential information (like inquiry records) may be deleted after a reasonable period of inactivity.

8. International Data Transfers

As an export company, we may transfer business information internationally. By interacting with us, you consent to such transfers in compliance with applicable laws.

9. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect new practices, legal requirements, or technology changes. Any updates will be posted on our website.

10. Contact Us

If you have questions regarding our Privacy & Cookie Policy, please contact us at:
 📧 Email:  info@shipezeexim.com
 📞 Phone/WhatsApp: +92 345 5631743
 🏢 Address: 126 F Millat Town, Faisalabad, Pakistan

At Shipeze Exim (SMC-Private) Limited, we value clear communication and long-term partnerships. Whether you are an importer, wholesaler, distributor, or retailer, our team is ready to answer your questions, provide detailed quotations, and support you throughout the order process.

We believe that every successful business relationship starts with a simple conversation — and we are always just one message or call away.

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